Alcon

In digital operations, efficiency and quality usually feel like a trade-off. Alcon proved you can have both. In this Mic Drop Moment, the global eye care leader shares a result that speaks for itself: a 33% reduction in site overhead and a 50% reduction in operational costs.

Andrew Detloff, Director of Digital Product at Alcon, walks through how the team transformed a sprawling digital ecosystem into something dramatically leaner and easier to manage. Rather than juggling a fragmented collection of sites—each with its own maintenance burden, cost, and complexity—Alcon turned to Acquia Site Factory to standardize and centralize. The platform let them govern many sites from one place, reuse what works, and eliminate the redundant effort that quietly inflates budgets over time.

The payoff wasn't just a smaller bill. Lower overhead freed the team to move faster and focus on innovation instead of upkeep. When the plumbing runs efficiently, energy shifts to building better digital experiences—the work that actually moves the business forward.

For any organization managing a growing portfolio of websites, Alcon's numbers make a compelling case. Operational savings of this scale aren't the result of cutting corners; they come from removing duplicated work and bringing order to complexity.

Watch the Mic Drop to hear how Alcon achieved efficiency and innovation in tandem—and why the right platform turns site management from a cost center into a competitive edge.