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# Customer Success Manager

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Get to know the teams here to support your growth and success when working with Acquia’s products, services, and partners.

 

 

 

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## What is a Customer Success Manager?

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An Acquia **Customer Success Manager (CSM)** is a day-to-day point of contact dedicated to helping customers realize success and get the most out of their Acquia investment.

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## Customer Success Together

We work with you to ensure you’re set up for success. Here’s what you can expect from the relationship with your customer success manager.

- Facilitation of regular business reviews to help understand and anticipate your digital experience needs.
- Developing and building plans together that measure and drive success and support your business goals.
- A trusted partner with deep product knowledge who works closely with you to identify, align, and reach your key objectives, ensuring successful product adoption.
- Your main Acquia insider who relays information and advocates for you, keeping you informed about all updates, news, and events.

 

 

 

 

 



## Contact Your Customer Success Manager

Already an Acquia customer, but not sure how to get in touch with your Customer Success Manager?

[Contact the Global Support team](/customer-success/global-support "Customer Success Team | Global Support")

 

 

 

## Meet the Other Customer Success Teams

We have several teams dedicated to helping you get the most out of your Acquia investment. Learn more about each of them.

 

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Technical Account Managers (TAM)

Your technical expert in all things Drupal and Acquia.

[More on Acquia TAMs](/customer-success/technical-account-manager "Customer Success Team | Technical Account Manager")

 

 

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Account Managers (AM)

Your dedicated Acquia expert committed to understanding your unique business objectives.

[More on AMs](/customer-success/account-manager "Customer Success Team | Account Manager")

 

 

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Learning Resources

Learn best practices, engage with product experts, and connect with other users.

[More on Our Resources](/customer-success/learning-resources "Customer Success Team | Learning Resources")

 

 

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Global Support

Rely on Acquia’s world-class Global Support team, providing global coverage across all time zones.

[More on Global Support](/customer-success/global-support "Customer Success Team | Global Support")

 

 

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Partners

As an extension of our Support and Customer Success teams, our partners are trusted advisors who can help teams accelerate implementation and tackle digital projects.

[More on Partners](/partners "Work with a Partner")

 

 

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Professional Services

We offer a variety of options to enhance your digital presence, including a suite of services ranging from training to bespoke implementation.

[More on Our Services](/customer-success/professional-services "Customer Success Team | Professional Services")